Sign-in problems and password reset

Google and email are the main ways in. Use the same method each time so you land in the same account. With email and a password you must confirm your email first, so check your spam folder for the message.

If a method says "This sign-in option isn't available right now", that option is switched off at the moment. Use Google or email instead. Your account is the same.

To reset a password, choose forgot password where you sign in and open the link from the email in the same browser where you asked for it, because the link only works there. On a phone, if the email opens its own browser, copy the link and paste it into your usual browser. Links expire and work once, so if one fails, ask for a new link and use it right away.

If you are still stuck, use the contact form and tell us the email you used, the method, and the exact message you see.