Acceptable Use Policy

Draft: this policy has not been reviewed by a lawyer yet and may change.

Effective date: October 20, 2026

What this policy is

This Acceptable Use Policy explains what you may and may not do with the Create website and its AI tools. It is part of our Terms of Service. Words like "Your Content" and "Output" mean what they mean there. The short version: use Create to make things you are allowed to make, about people who agreed to be in them, and do not harm anyone.

These rules apply to your prompts, your uploads, the results you generate, and what you do with them afterwards. The list below gives examples and is not complete. If something is clearly harmful or illegal, do not do it, even if it is not listed.

Never allowed

These are banned with no exceptions. We act immediately, we may end your account without warning, and we may report you to the police or other authorities.

• Sexual content involving anyone under 18, in any form. This includes images, video, audio and text, real or AI-generated, and anything that sexualizes a child or a person who looks like a child. We report this to the National Center for Missing and Exploited Children and to law enforcement where required.
• Intimate or sexual images, video or audio of a real person made without that person's clear consent, including AI "nudify," face-swap and deepfake abuse.
• Content that helps with child abuse, human trafficking, or sexual exploitation of anyone.
• Content that plans or praises terrorism or violent extremism, or that helps someone build weapons capable of mass harm.
• Anything that is illegal where you live or where we operate.

Real people, faces and voices

• Only upload photos, video or audio of a real person if it is you, or you have that person's permission to use their face, voice or likeness in the way you are using it. For edit, video and similar tools, that means permission to make new images or video of them.
• Do not make content that makes a real person appear to say or do something they did not say or do, in a way meant to deceive, defraud, embarrass or harm them or others. Clear parody or satire that nobody could mistake for real is different, but you remain responsible for it.
• Do not impersonate a real person, company or official, or pretend that AI-generated content is a real photo, recording or news report, when that is meant to mislead.
• Do not use someone's face or voice for fake endorsements, scams, or to bypass identity checks.
• Take extra care with children. Do not upload photos of children you have no right to use, and never make sexual or harmful content about them.

Harm to people

• No harassment, bullying, stalking, threats, or content that calls for violence against a person or group.
• No hate content that attacks people for race, ethnicity, religion, nationality, sex, gender identity, sexual orientation, disability, age or similar traits.
• No graphic violence made to shock or glorify real harm, and no content that promotes or encourages suicide, self-harm or eating disorders.
• No attempts to find, guess or expose someone's private, sensitive or biometric information.
• No content meant to mislead people about elections or voting, public health, or emergencies.

Fraud, crime and security

• No scams, phishing, fake reviews, fake documents, fake IDs, or other deception for money or advantage.
• No malware, no attacks on other systems, and no attempts to break into accounts or data.
• No help to make illegal drugs, illegal weapons or other unlawful goods, and no content that sells or promotes them.
• No spam or mass unwanted messages.

Other people's rights

• Do not upload or generate content that infringes another person's copyright, trademark, privacy, publicity or other rights.
• Do not use the Service to copy a living artist's or a company's protected work or brand in a way that misleads people or breaks the law.
• You are responsible for checking that your Output is safe to use before you publish it or use it commercially.

Protecting the Service

• Do not scrape, crawl, probe or reverse engineer the Service, and do not try to extract or copy the models, prompts, training data or code behind it.
• Do not use Output or the Service to train, fine-tune or build a competing AI model.
• Do not resell, rent or give others access to the Service or your plan without our written agreement.
• Do not get around credit limits, rate limits, safety filters or other controls. This includes making several accounts, using bots or scripts, or rewording requests again and again to get past a block.
• Do not abuse promotions, referrals or refunds, and do not use fake identities or disposable emails to sign up.
• Do not remove or fake any AI-content labels or provenance information that we or a provider add to Output.

Third-party model rules

Our tools run on models from other companies, such as OpenAI, Google, Black Forest Labs, ByteDance, xAI, Kuaishou (Kling), Alibaba, and others as models are enabled. Each has its own usage rules. When you use a model through Create, its rules apply to you as well as ours, and the stricter rule wins. Providers also run their own safety filters, so a request can be refused even when it follows our policy. We cannot override a provider's decision.

Label AI content

Where the law or a platform requires it, or where people would reasonably expect to know, tell them that content was made with AI. Do not present AI-generated content as something it is not.

How we enforce this

Before a generation runs, an automatic safety filter checks it, and prompts that clearly break this policy are refused. A refused request is not charged. We may also use provider filters and reports from other people, and sometimes a person looks at flagged content. We do not read everything you make. If we think this policy has been broken, we may:

• block a request or remove content,
• warn you,
• limit features, suspend your account, or end it,
• keep records of the content and the account for as long as needed to deal with the matter, and
• report the matter to the authorities, other platforms or the person affected, where we think it is right or required.

If we end your account for breaking this policy, you are not entitled to a refund.

Report something

If you see content made with Create that breaks this policy, use the contact form and tell us where it is. For urgent danger, contact your local emergency services first. For copyright complaints, use the process in section 9 of the Terms of Service. Designated agent: Create, reached through the contact form (choose Legal and copyright takedown).

If you think we made a mistake with your account or content, use the contact form and tell us what happened. We will take another look.

Changes

We may update this policy as new risks appear. If we make a material change, we will give notice in the app or by email. If you keep using the Service after a change, you accept it.